Terms and Conditions
To be retained by investor
General
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This application together with the relevant Supplemental Deeds, will govern the legal relationship between the investor, the asset manager and First Light Multi Manager Management Company (Pty) Ltd (“the Manager”). It is the Manager’s sole discretion to accept or reject the investor’s application form.
- Any references to the singular shall include the plural.
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Please note that all documents, notifications of deposit, investment, redemption and switch applications must be received by the Manager by or before 11:00 (BW), to be transacted at the net asset value price for that day. Where all required documentation is not received before the stated cut off time the Manager shall not be obliged to transact at the net asset value price as agreed to.
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All redemptions must be submitted in writing and will be executed following receipt and acceptance of such instruction. Please note in the case of redemptions, settlement may take up to 48 hours. Funds invested via electronic collection or debit order may not be redeemed until after 40 days from the date on which such funds were invested into units on your behalf.
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Investors wishing to redeem units amounting to more than 5% of the total market value of the relevant unit trust fund portfolio must provide the Manager with at least 7 business days’ written notice of such redemption. If this notice is not received by the Manager, the Manager may treat such withdrawal as only having taken place on the 7th business day after such instruction is received. However, where the amount to be redeemed exceeds 10% of the total market value of the portfolio, the parties shall determine the actual date of withdrawal through mutual agreement between them.
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The net asset value price is calculated using the forward pricing methodology. The net asset value can be defined as the total market value of all assets in the portfolio including any income accruals and less any permissible deductions from the portfolio, divided by the number of units in issue.
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Units will be bought and sold at the net asset value price in accordance with the requirements of the CIU Act of Botswana and the relevant Prospectus.
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The Manager may, at its discretion, close portfolios to new investors and existing unit holders including the cessation of debit orders, if applicable.
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The Manager reserves the right to terminate this contract by giving 30 days’ notice to the investor. Units shall be repurchased on the 30th day after notification of termination at the ruling price on that day. Any proceeds from the termination shall be paid to the investor’s bank account given in this application form.
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All material facts must be accurately and properly disclosed, and the accuracy and completeness of all answers, statements or other information provided by or on behalf of the investor, are the investor’s own responsibility.
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No indulgence granted by the Manager shall affect or prejudice the rights of the Manager, nor shall it be regarded as a waiver of the Manager’s rights.
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The Trustee’s details are: Stanbic Bank, Corporate Banking Division, Physical address: Stanbic House, Plot 50672, Off Machel Drive, Fairgrounds Office Park, Gaborone, Botswana, Telephone No. 00267 3618000, Fax No. 00267 3618111
Applicable if appointing an investment advisor
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The Manager will only accept applications, submitted on behalf of investors, from Investment Advisor who have been granted a license by the Non- Bank Financial Institutions Regulatory Authority (NBFIRA).
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The Manager cannot be held responsible or liable for loss or damage suffered by the investor as a result of the Investment Advisor acting outside his / her license parameters or because of delays in the processing or rejection of this application form, caused by the fact that the investor’s Advisor is not authorised as a Financial Services Provider or is not approved by the Manager.
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The Investment Advisor is responsible for ensuring that the investor receives and understands all appropriate advice, product and fee information including changes in the working practices and procedures of the Manager.
Instructions
- Only signed written instructions (faxed copies included) from the Investor/unit holder or the Investment Advisor will be acted upon.
- The Manager will not proceed with any transaction if there is any doubt as to the validity of any signatures/information or if it deems the application to be incomplete in any way and the Manager cannot be held liable for any resultant losses as a result thereof.
Reporting
Unit Holder statements will be issued quarterly. Transaction notes are sent on a transaction basis. Additional investor statements are available on request from the Manager.
Fees
- The fees that apply to this investment are set out in the latest Investment Fund Fact Sheet.
- You may negotiate an initial advisor fee, subject to the relevant maximums, to be paid to your Investment Advisor before your first contribution is invested.
- The annual management fee is the fee you pay to the Manager for managing the portfolios.
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The Manager may pay an annual advisor service fee to your Investment Advisor out of the annual management fee of the Manager. This is set and taken into account when the price of the portfolio is calculated (i.e. part of the standard expense of the portfolio). You cannot negotiate this fee percentage.
- You may negotiate an additional annual advisor fee to be paid to your Investment Advisor. Units will need to be cancelled to pay your advisor this fee.
- All fees may be amended by the Manager from time to time, and in such event, a notification will be sent to the investor.
- All fees are exclusive of VAT.
Protection of Personal Information
Your personal information may be collected, processed, transferred and disclosed by the Manager in the normal course of business to effectively process your transaction instructions. The Manager will disclose or report personal information if and when required to do so by law or any regulatory authority, and to our employees, or agents who require such information to carry out their duties in fulfilling your transaction. The Manager may retain any information for purposes of investment transactions, processing and administration and to communicate directly with you. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.
The Manager may share information with companies within First Light Group of companies and service providers with whom we have a business agreement to process such information on our behalf or to those who render services to us.
First Light has or may outsource some of its services to international companies and as a result, the Manager may transfer or process your personal information outside of Botswana to such countries that may not offer the same level of data protection as Botswana.
You understand that failure to provide or consent to the processing of necessary information may result in the delay or failure to process any instruction or application.
You may access the personal information we have on record for you and you may request that we correct any errors or delete your information.
Risk Warning
Collective Investment Undertakings in Securities (CIU) should be considered as medium to long-term investments. The value may go up as well as down and past performance is not necessarily a guide to future performance. CIU’s are traded at the ruling price. A schedule of fees, charges and maximum commissions is available on request from the Manager. There is no guarantee in respect of capital or returns in a portfolio. A CIU may be closed to new investors in order for it to be managed more efficiently in accordance with its mandate. CIU prices are calculated on a net asset basis, which is the total value of all the assets in the portfolio including any income accruals and less any permissible deductions (brokerage, VAT, auditor’s fees, bank charges, trustee and custodian fees and the annual management fee) from the portfolio divided by the number of participatory interests (units) in issue. Forward pricing is used. The Fund's Total Expense Ratio (TER) reflects the percentage of the average Net Asset Value (NAV) of the portfolio that was incurred as charges, levies and fees related to the management of the portfolio. A higher TER does not necessarily imply a poor return, nor does a low TER imply a good return. The current TER cannot be regarded as an indication of future TER’s. During the phase in period TER’s do not include information gathered over a full year.
The investor acknowledges the inherent risk associated with the selected investments and that there are no guarantees. Investors are referred to full details on risks of investing in the Prospectus of the relevant Fund.
KYC Requirements
In terms of the Financial Intelligence Agency Act (“FIA”) the Manager requires a copy of each of the following documents:
An “ID document” means a document containing a photo, full names, date of birth and ID number or passport.
“Proof of address/business address” means a document less than 3 months old containing residential address that is a utility bill, bank statement, rates account or tax invoice.
1. Botswana Citizens and Residents or Foreign Nationals (Natural Person)
- ID document or a passport.
- Proof of address. (e.g. utility bill or telephone account less than three months old, police affidavit, employer’s confirmation letter)
- Proof of income tax number
- Proof of bank statement.
2. Third Party Representing another Individual/Power of Attorney (Natural Person)
- ID document in respect of both parties.
- Proof of address.
- Proof of authority to act e.g. power of attorney, mandate, resolution or court order.
- Proof of bank statement or bank account confirmation letter.
Contact First Light Multi Manager Management Company (Pty) Ltd
| Physical Address | Plot 10221, Maporoporo Rd, Broadhurst, Gaborone, Botswana |
| Postal Address | P.O. Box 76 AAD, Poso House, Gaborone |
| Telephone | +267 3916681 |
| Fax | +267 3930014 |
| E-mail | mancoadmin@kgoricapital.com |
Compliance Department
| Compliance Officer | Bongani Mabhena |
| Physical Address | Plot 10221, Maporoporo Rd, Broadhurst, Gaborone, Botswana |
| Postal Address | P.O. Box 76 AAD, Poso House, Gaborone |
| Telephone | +267 3916681 |
| Fax | +267 3930014 |
| E-mail | bongani@firstlight.co.bw |
Complaints
Please do not hesitate to contact us if you are not satisfied with this investment or the services received from the Manager. A complaint must be submitted to the Compliance Officer. The Manager will acknowledge the complaint in writing and will inform the investor of the contact details of the persons involved in the resolution thereof. Should you wish to lodge a complaint regarding the services being provided, an e-mail can be sent to support@firstlight.co.bw or alternatively you can obtain our complaints policy, conflict of investment management policy from the compliance department (address above).
If an investor is not satisfied with the response from the Manager or if an investor has a complaint about the advice given by the Investment Advisor, he/she has the right to address his/her complaint in writing to NBFIRA who is legally empowered to investigate and adjudicate complaints in a procedurally fair, economical and expeditious manner.
| Address | Plot 54351, CBD, Gaborone, Botswana |
| Telephone | +267 310 2595 / 368 6100 |
| Fax | +267 310 2376 / 310 2353 |
| Website | www.nbfira.org.bw and see complaint lodging tab |
Important: By continuing, you confirm that you have read and agree to the Terms and Conditions above.